Free edition
Hobbyist
FreeNo purchase
- AI Assist
- SSH workspace
- API controller workspace
- Local Terminal workspace
- Settings access for AI Providers only
08 Pricing
Choose the workspace level you need.One payment. Lifetime use.
Start with Hobbyist for free. Paid base licenses are one-time perpetual purchases per user. Add organization capabilities to any paid edition with the optional Enterprise Add-on, coming soon. Technical support is optional and sold separately.
Desktop release / coming soonWindows + macOS
Downloads are coming soon.
Desktop packages are being prepared for public release. Downloads remain unavailable while signing and final validation are completed.
View release status01 Software editions
Choose your edition.
Choose the workspace features you need. Four base editions, with no mandatory monthly or annual subscriptions. Prices are USD base prices; technical support is sold separately.
One-time lifetime licensesPay once per user. Technical support is optional and sold separately.
Optional +$700/user, one time, on paid editions only. Organization capabilities are Coming Soon; base engineering features do not change. Hobbyist stays free.
Build a team planPurchasing is not available yet. Secure checkout will open after Paddle approval and final launch setup. No payment is collected by this page.
Lifetime license
Pro
$249per user / one time
Perpetual software license. Support sold separately.
- Everything included in Hobbyist
- Remote Desktop workspace
- Web Portals workspace
- Full Settings access
Lifetime license
MAX
$499per user / one time
Perpetual software license. Support sold separately.
- Everything included in Pro
- Configuration Compare workspace
- Vaults workspace
- Inventory for network devices, servers, endpoints, and other equipment
- Workspace Tools with data features only
Lifetime license
Palshell One
$1,299per user / one time
Perpetual software license. Support sold separately.
- Everything included in MAX, including Inventory
- Alerts, racks, topology, site maps, and IPAM
- Full Workspace Tools access
- Microsoft 365 Copilot integration
Optional organization capabilities / Coming Soon
Contact usEnterprise Add-on
+$700per user / one time / added to your paid edition
Add Enterprise to Pro, MAX or Palshell One. It extends your selected base edition with organizational capabilities, not higher-tier engineering features. It is not a standalone edition or a replacement for your base license, and is not available for Hobbyist. All capabilities below are Coming Soon, not currently implemented or available. No delivery date is promised.
- Pro + Enterprise
- $949 / user
- MAX + Enterprise
- $1,199 / user
- Palshell One + Enterprise
- $1,999 / user
- Coming Soon Centralized team and license management
- Coming Soon Microsoft Entra ID / Okta SSO
- Coming Soon Organization-wide RBAC and security policies
- Coming Soon Shared team workspaces
- Coming Soon Centralized audit logging
- Coming Soon AI and NetClaw permission controls
- Coming Soon Centralized deployment and configuration management
Complete feature breakdownCompare four editions and the Enterprise Add-on.
Compare 02 Support / separate from software
Support that matches how you work.
Technical support is optional and sold separately from base licenses and the Enterprise Add-on. Choose annual assistance only if you need it. Buying a license does not start a support subscription.
Optional annual support / separate from software
Standard
$49per named user / year
Optional technical support, sold separately from your software license.
- Email assistance with installation, licensing and app usage
- Palshell application issues and software bug troubleshooting
- One named user, one license and its two permitted computers
Initial response target2 business days
Standard support detailsOptional annual support / separate from software
Professional
$149per named user / year
Optional enhanced coverage, independent of your software edition.
- Standard coverage with priority email assistance
- Troubleshooting available Palshell AI integrations
- Up to two remote Palshell app sessions per year, 30 minutes each
Initial response target1 business day
Professional support detailsOptional annual support / separate from software
Enterprise Support
From $999per year / written quote
Optional quoted support, separate from base licenses and the Enterprise Add-on.
- Palshell deployment assistance and team onboarding
- Priority escalation and Palshell integration assistance
- Covered users, session allowances and service terms defined in your quote
Initial response targetDefined in contract
Contact SalesSupport checkout is unavailable pending Paddle acceptance and final terms. Response targets are not resolution guarantees; business hours, timezone and holiday calendar will be published before sale. Support does not unlock software features. Updates remain available without a paid support plan.
01 / HOBBYIST
Free for individual use.
The essential SSH, API, Terminal, and AI-provider workflows.
02 / PAID EDITIONS
Perpetual, per user.
Base software and Enterprise Add-on licenses never expire. Major software upgrades may be priced separately. Optional annual technical support is a separate purchase, not a requirement for keeping your software license.
03 / AI COSTS
Bring your provider.
Provider usage charges remain between you and the provider you configure.